The Challenge

The Limited was faced with a problem. One of its key sales districts for its Express brand of stores was suffering from significant inventory shrinkage and an inability to effectively transfer management headcount between locations due to inconsistencies in the knowledge and capabilities of management personnel.

The Project

The solution was to bring in someone to restructure the sales training operations for the district. With a broad background in both retail and training, one of our consultants designed and implemented a program to train 27 store managers and over 300 sales associates.