Assoc Account Director


LOCATION: We are based–as is this position–in Tempe, AZ—an upbeat college town in the Greater Phoenix Metro area.

WE ARE: A full-service marketing, PR, social media, advertising and interactive agency. We have a team of approximately 40 people and a culture driven by innovation, fun and a wealth of both young and experienced talent.

OUR CULTURE: We have a flat organization (i.e. no managers, no hierarchy, no silos) and a “no-walls” office layout that facilitates collaboration and open communication across departments. We also have an office dog, so if you don’t like dogs, that’s a deal breaker.

You should also be fond of movie days, happy hours, pool parties and BBQs at the Zions’ home, impromptu gatherings of team members, and enjoying a brew from the two full-size office kegs.

We also offer free snacks and drinks; film screenings at the office in our surround-sound Café with 18 foot movie screen; a 14-foot-long shuffle board table; a full-size pool table; dart board; full-size video arcade game with 135 games; and an amazing office from an architectural, interior design, and functional perspective that the Business Journal called out as The Coolest Office Building in Arizona.

The crowning jewel of every year here at Zion & Zion is a truly epic, weekend-long, agency holiday party at a local upscale resort that includes: two hotel nights for agency team members and their significant others, a Friday evening get together, a Saturday spa day and lunch, a Saturday evening cocktail reception, a Saturday night multi-course dinner at an upscale restaurant, a Sunday morning Mimosa and Bloody Mary get together, and a Sunday late morning buffet brunch.

OUR BENEFITS: Our benefits include health insurance, dental, vision, and a 401(k), as well as the most comprehensive professional development and conference attendance program of any agency in the state.

OUR CREDENTIALS: Each year we are among the top Ad Agencies in Arizona,  and for several years have been ranked the #1 PR firm. We also hold positions in the top interactive firms and top web development firms lists in the Phoenix Business Journal’s Book of Lists.  Very important to us is our ranking as a Best Place to Work.

THE NUTS AND BOLTS: We’re looking for an exceptional individual. If it’s you, you’ll be a key part of our firm’s account management team.

  • Managing one or more of the agency’s most complex client accounts
  • Interacting with clients at the senior level building trust and displaying an expert ability to have the “tough” conversations
  • Building strong relationships with senior members of client’s organization
  • Supervise strategic development and implementation of new business client initiatives
  • Ensure that senior management is up-to-date on account activity, opportunities, and challenges
  • Reviewing client reporting needs based on client “business questions” and the creative use of data to answer said questions. Providing deep insight and strategic feedback on client custom reports.
  • Providing account team proactive ways to maintain good client relationships, outside of just their hot buttons
  • Routinely reviewing SWOT analysis for each client with primary account lead
  • Reviewing current work processes within orgranization to uncover areas for improvement. Develop new processes and work with team and upper management to implement
  • Communicating with all levels within a client organization while demonstrating confidence and leadership
  • Fostering a productive and empowering working culture within the account management team
  • Develop formal and informal opportunities to provide guidance and feedback to junior staff members
  • Actively recruiting new agency clients and running new business meetings, proposal and RFP development

Here’s our wish list—it’s ambitious, so we ask that you are as well.

  • Expert Knowledge of business concepts and the ability to have in-depth, complex business discussions with clients
  • Ability to understand and manipulate client sales and operational data in order to understand their business and provide strategic marketing guidance
  • Ability to mentor a large account management team with varing levels of skills and types of accounts  Personally able to manage the agency’s largest, most complex accounts
  • Ability to work with junior team members to identify potential issues within client accounts and deliver solutions prior to any issue arrising
  • Strong personality that will be immediately perceived by clients as providing leadership  Ability to interact with upperlevel management
  • Responsible for recruiting new clients on a regular basis  Able to take potential clients from recruitment to signed agreement without executive assistance

Agency experience is a must.

Yep, we want it all. We hope you do too. Are you the guy or gal for the job?