UX / Content Associate

Zion & Zion Office
Filled

LOCATION: We are based, as is this position, in Tempe, AZ—an upbeat college town in the Greater Phoenix Metro area.

THE NUTS AND BOLTS OF THE JOB:

We’re looking for an exceptional individual. Here’s our wish list—it’s ambitious, so we ask that you are as well:

  • Passion for creating usable and engaging user experiences
  • Ability to provide insight, think strategically, and quickly problem-solve for client needs
  • Collaborate with and provide direction to designers, content developers, and web developers in order to create a strong digital presence
  • Knowledge of various UX research tools (user testing, preference testing, empathy interviewing, journey mapping, etc.) with the willingness to further your knowledge
  • Proven ability to measure, analyze, and organize user experience research
  • Familiar with usability best practices
  • Capable of developing site maps, wireframes, and other key UX documentation
  • Strong content development skills, both long and short form
  • Excellent grammar and editing skills
  • Ability to work with clients to develop appropriate messaging / compelling content tailored to their brand
  • Prior experience and knowledge of Content Management Systems (preferably WordPress)
  • Comfortable presenting internally and in front of clients
  • Capable of supporting the team whenever and wherever needed
  • Willingness to learn our UX and content processes and adapt quickly, a true self-starter
  • A keen attention to detail and deadlines

Requisite skills include:

  • Bachelor’s degree in Business (Marketing, Advertising, Psychology, or Business Administration)
  • Analytical
  • Meticulous and detail-oriented
  • An excellent communicator (written and spoken)

The successful applicant must be a true team player. People primarily looking to “climb the career ladder” will not fit in well here. We’re much more about horizontal growth first, and vertical growth second.

Yep, we want it all. We hope you do too. Are you the guy or gal for the job?

NO PHONE CALLS PLEASE.

WE ARE: A full-service marketing technology, data strategy, analytics, advertising, interactive, public relations, and social media agency. We have a culture driven by innovation, fun, and a wealth of energetic and experienced talent.

OUR CULTURE: We have a relatively flat organization and extremely limited hierarchy that facilitates collaboration and open communication both within and across departments, and to senior leaders.

We bring together all of our team members three to four times per year for a week of in-person collaboration and professional development.

Everyone is equipped with two to three monitors for their home office, and people are free to work relatively flexible hours, within their own time zone.

We are as much about learning and thought leadership as we are about profitability. We believe that the smarter we are, and the more collaborative we are, and the more we embrace innovation and pushing the boundaries of what’s possible, the better both our people and our organization will perform.

Our senior leaders are always accessible to absolutely anyone in the organization for a quick Zoom chat on thought leadership, innovation, or career-development advice. Whatever our people need, we’re there for them.

We pride ourselves on our agility and doing what other agencies either cannot do, or cannot do fast enough.

We also pride ourselves on what we call being T-shaped. i.e. we encourage people to learn and grow by understanding agency functions across our organization. T-shaped people can be contrasted with I-shaped people–The “T” is the idea that you have horizontal connections to what is beside you, as opposed to the “I” representing being siloed and vertical.

The crowning jewel of every year here at Zion & Zion is a truly epic, multi-day, agency holiday event at a resort (in 2022, the event was held at Disney World in Florida).

OUR BENEFITS:

  • United Health Care Health Benefits: Zero wait period, 8 plans to choose from, receive medical coverage on Day 1
  • United Health Care Dental & VSP vision: Zero wait period, receive dental & vision coverage on Day 1
  • FSA & HSA options: pretax contributions towards qualified health expenses
  • Optum Wellness: get personalized wellness coaching
  • 401(k): plus Roth options
  • Employer Paid Basic Term Life & Personal Accident Insurance
  • Voluntary Employee paid Disability Insurance
  • Training & Development: Online training courses, online learning resources, virtual learning events, certifications available
  • Perks at Work: discounts and member pricing for more than 1,500 merchants
  • Employee Assistance Program: access registered nurses, counselors, virtual doctor visits, legal consultation, and much more
  • Commuter Benefits: pretax dollars can be used for mass transit fees and parking
  • Adoption Assistance– reimbursed up to $1,500 of eligible adoption expenses
  • Financial Convenience Benefits– Multiple payroll direct deposit options, pay cards, 529 College Savings plan deposits
  • Generous PTO and Flexible Work Hours

OUR CREDENTIALS: We are consistently ranked among the top agencies, web development firms, and public relations firms, and while we have a track record of winning a substantial number of creative awards, we pride ourselves on being a strategy-first agency with a deep MarTech, CDP, digital and analytics core. Very important to us is our ranking by both The Business Journal and Career Builder as a Best Place to Work.

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